Symphony Industrial Sales Director talks about their solutions and real-time data library
“For more than 30 years we have been building a “Data Lake” that today has more than 70 tri data points, FMEA tables, histories, model, type, equipment configuration”
At the end of 2020, the Industrial Symphony brought an innovative prescriptive maintenance solution to the Brazilian market. Indicated for use in critical equipment and industrial systems, the solution analyzes data through artificial intelligence parameters through software tools and plans actions in advance, predicting failures and allowing customers to make more assertive decisions.
To introduce its new technology in Brazil, Symphony chose FLUXO as its representative and distributor. FLUXO, in turn, invited Vitek Consultoria to form the partnership due to its expertise in equipment vibration analysis and monitoring, and started working with Symphony Industrial products in Brazil with self-sufficiency.
Symphony has a database on failures of various equipment around the world, and its "library" is used in real time for analysis of equipment and similar systems. We spoke with Romeu Kleinubing, Sales Director at Symphony, to better understand how the world's largest machine condition analysis system (with over 1,200 failure modes and 6,000 unique records) can help Brazilian companies optimize your operations.
How did the idea of a partnership with FLUXO come about?
ROMEO - Reassessing our growth strategy, we defined a line of action and needed a strong partner to reach important markets in Latin America and worldwide. FLUXO is a renowned company in Brazil, with experience in the most diverse industrial segments and local presence in several states, which fit perfectly into our strategy.
What motivated Symphony to enter the Brazilian market?
ROMEO - Despite the uncertainties and political and economic fluctuations of recent years, Brazil is an extremely important market, with internationally renowned companies.
What is Symphony's geographic presence worldwide?
ROMEO - We have our base in Poulsbo, in the state of Washington, United States, where we develop all the engineering of the vibration systems and also our largest remote diagnostic center. A second important site is in Bangalore, India, where we develop all our Machine Learning and Artificial Intelligence software solutions, with more than 50 data scientists with knowledge in the most diverse industrial processes. In addition, we have a network of partners around the world, serving our customers locally. Furthermore, with all the investments in new products and solutions that Symphony has been making, our goal is that the number of partners will still grow much more worldwide.
What are the main segments that can inspire similar applications in the Brazilian market?
ROMEO - The beauty of working with solutions machine learning and artificial intelligence is that we can apply it to literally any industrial segment and any asset (rotating or static). Our solutions have been helping customers in the most diverse industries, such as oil & gas, mining/metallurgy, power generation, petrochemical/chemical, food, etc.
How can Symphony's data library be useful for prescriptive maintenance in Brazilian facilities?
ROMEO - As a company, for more than 30 years we have been building a “data lake” which today has over 70 trillion data points, FMEA tables, histories, model, type, equipment configuration. This gigantic database is used as a source of information for an automated vibration diagnosis system that with more than 6 thousand analysis records and more than 1.2 thousand unique failure modes, which is far superior to any other company in the world. Marketplace. In addition, this data lake it is also used in AI/ML solutions. Today we use 3rd generation AI/ML systems, leaving behind advanced pattern recognition (which less capable systems still use and generate many false positives), and helping our customers move their condition monitoring and process optimization programs to the next level. levels never reached before:
IN frequency and process and low vibration data FOR high frequency and process vibration data
IN high false positive rates FOR low false positive rates using AI & FMEA
IN simple alarm levels FOR Automated analysis and apparent cause.
IN fault detection with pattern recognition FOR supervised and unsupervised AI
IN long and time consuming modeling processes FOR AI-powered data models
IN KPI trend FOR detection of health and anomalies in the process
IN rule-based static alerts FOR dynamic, AI-based optimization models
IN empirical models/rules FOR unattended AI models (detecting unknown events).
What do you plan for 2022?
ROMEO - For Symphony Industrial AI, 2022 will be a year of consolidation in world markets (during 2020 and 2021 we were recognized by several agencies as the best performance analysis solution, process optimization and wireless sensor solution). In Brazil, it will be no different, 2022 will be a year of consolidation in the market in partnership with FLUXO. We will bring logical, powerful solutions, but mainly easy to use, install, maintain and extremely flexible, allowing growth according to the user's needs.
Final considerations
ROMEO - At Symphony Industrial AI, we understand what it means to establish and adhere to high standards of reliability, security and availability. As a company highly specialized in industrial performance information software and services, we have been innovators in industrial technology and solutions - from machine component health to process performance optimization. This was possible thanks to a highly specialized team with deep knowledge in process industries, discrete manufacturing, IIoT and artificial intelligence.
Our 1,000+ customers and ~450,000 assets are positively affected by our instruments, software and services. Our vibration analysts are 3 to 5 times more efficient than the typical industry analyst (averaging 1,200 machines per month), resulting in significant cost savings for our customers. All Industrial Symphony AI analysts are ISO Level II trained analysts or higher, including four Level IV trained analysts.
I am absolutely sure that the partnership with FLUXO will bring a new standard to Brazil, in terms of Artificial Intelligence and machine learning, taking Brazilian companies to the next level in their industrial digitization programs.